CapitalsFX represents a group of Professional trading experts, with many years of experience in the fields of Money Market, indices and metals trading. Most of them worked previously as executives of huge trading,companies, mangers of international brokerage firms and professional financial market analysts, CapitalsFX is the 'go to' destination for many investors who neither have enough time nor experience to manage their investments by themselves, we will manage your investments on your behalf , you just need to set back and relax while our team of dedicated experts trade your account and provide you with the highest possible and secured monthly yield.
What CapitalsFX Do?
CapitalsFX offer different Types of service and Products such as Forex & CFD account Management, Premium Expert advisors, Expert advisers coding , signals..etc.
What is the different between account and fund management?
when a company that collects customers money under their own custody, this approach is named "Fund Management" whereby deposit/withdrawals are totally in their hand, on the contrary side CapitalsFX ONLY Manage customer’s investment located at the broker under your name, whereby customers are the only person eligible to make deposits/withdrawals, and this approach named "Account Management"
Why CapitalsFX is different?
At CapitalsFX we are committed to transparency, honesty and integrity putting our customer interest as a first priority whereby our main competitive edges are:
- Managing Accounts with Low risks, high profits
- Only the client has Full control of his account.
- The client has the ability to withdraw profits at any time.
- 24/5 customer support.
- Complete transparency, the client can monitor and access the performance of his account anytime.
- Personal account manager
- Solid partnership with the biggest brokerage firms.
- We will help in choosing premium brokerage
- Advanced partnership program.
How long does it take to respond to inquiries/requests?
Please note that we are available from 9:00am to 5:00pm GMT Monday-Friday, we usually response within a 6 hours, however for existing customers with urgent requests they can send an e-mail to your nearest regional representative, noting that some of our managed plans already have a dedicated advisor available 24/5 Market trading days
Opening an account (1)
How do I open an account with CapitalsFX?
Once you contacted CapitalsFX a dedicated Account manager/ Regional Representative will contact you to agree on the Investment Plan and Brokerage Firm, and once the Trading account is funded at the brokerage,this means that everything is ready for Trading so Relax and watch.
How do I choose a broker?
CapitalsFX have a wide range of premium brokers selected and tested for long periods, to match the trading techniques of our trading teams, on the same time give the customers best benefits, on the other hand if the customer already have capital with other brokerage firm rather than the listed recommended brokers with CapitalsFX we will evaluate the provided broker in terms of regulation, execution, deposits and withdrawal etc. and we will proceed with opening your account if it meets our criteria , noting that it is strongly recommended to open an account with our premium brokers
Do I have to open my own brokerage account in order to participate in a managed account program?
Yes, you have to open a trading account with either our premium brokers or whatever broker you choose. We only feature premium brokers that is highly reputable, NFA/CFA/ASIC/CYSIC registered brokers who offer excellent customer service. Noting that the account is opened in your name
If I already have an existing self-trade account at my own broker, can it be used in the managed program with CapitalsFX?
yes, you can use your existing account either if it is your own selected broker or one of our premium broker. If you do this, that account can no longer be self-traded by you. If you wish to have both a self-trade account and a managed account, you must open a second account at the broker. In most cases this is quite easy, Please refer to your Broker to check the procedures for opening a secondary account.
Opening an account (2)
Does a managed account ever close to new investors? What if I am in the process of opening my account when that happens?
Yes, sometimes a managed program reaches a limit and we must close to new investors. Usually, if you have already submitted your Account opening request to us, your account will still be permitted to join the managed program, meantime, you should always fund your account as soon as you receive instructions from us, many brokers will allow you to submit funds at the same time as they process your application, to speed up the procedure
What are the benefits of joining CapitalsFX premium brokers?
Opening your account with one of our premium brokers under our IB account, will enable you to have a list of premium services such as low spread/commission fees, faster deposits/withdrawals, with a superior customer support from the broker side, CapitalsFX premium brokers are chosen on strict pre-defined criteria based on professional experience for a long period of time, selecting this premium brokers are based on:
- Powerful accreditation and regulation
- Previous reputation and performance
- Best order execution and competitive spread
- Fast and low fees deposits/withdrawals
- Excellent customer support
- CapitalsFX customers recommendations
what is the main difference between your managed account portfolio plans? And in case I dont have the knowledge or experience to choose the right plan, will CapitalsFX help me to choose the right plan that suits me?
For Sure we will provide you with the needed advice, a Dedicated Personal account manager will discuss with you all the differences between the managed plans in details according to the capital invested and expected yield for more details please contact info@capitalsfx.com
DEPOSITING AND WITHDRAWING FUND
How do I fund my brokerage account?
Most brokers accept funding by bank wire or personal check, Electronic banks, such as; Neteller, skrill, webmoney etc. please refer to your broker for further information.
How do I withdraw funds from my account?
To withdraw funds, you simply execute a withdrawal request just as you would normally do from any other brokerage account, according to the procedures the broker uses. Usually this involves submitting a form that you sign requesting the withdrawal, which also specifies the means by which you wish to receive the money, such as by bank wire or check. Please check your broker website for details.
Do I need to keep my money in the managed account for a certain period of time to avoid penalties like mutual funds?
No, there are no penalties for withdrawing your money from the managed account program at any time you choose. Terms and Conditions applys
Does CapitalsFX have access to my funds for my managed account, such as deposit/withdrawal etc?
Absolutely No, the funds in your trading managed account are in your name at the broker. You are the proprietor of this account and the only one who can make deposits to or withdrawals from this account. The only power you grant to CapitalsFX for the managed program is the power to trade your account through granting the master trading password for your broker trading platform usually called “MT4 Master password” also at certain brokers we deal with, we may sign a Limited Power of Attorney, which also authorizes deduction of the agreed performance fee/profit share (incentive fee) stated on the Power of Attorney signed with the client individually.
If I do not withdraw my profits, do they reinvest capital + ,i.e. compound automatically?
Yes, eventually profits left in your account will be considered an addition to principal, and will be factored into trade size calculations for future trades.
How long does it takes before my Capital + reinvested?
Normally it will be included in the Next Trade cycle, some of our account programs use cycles of trades that are interconnected, and it takes times for new funds to be fully integrated into the cycle. It could take up to a month before your profits Capital + were fully reinvested.
TRADING IN YOUR ACCOUNT(1)
How CapitalsFX choose their technical trading teams for the managed accounts?
At CapitalsFX we have a very strict rules, evaluation and examination process the trader should follow in order to join one of our technical trading teams, whereby trader should pass an Evaluation period in order to Examine his trading capability in terms of (trading experience, trading strategies, risk & Money management.etc.) If you find yourself well experienced in financial markets please contact us to know more about the procedures to join our technical trading team at career@capitalsfx.com
Once my new account is funded, how long before it will start being traded by the account manager,when will I start seeing trades being placed?
This varies according to the trade strategies used by the program in which your account is participating “Mini, Base, Flex etc. in most times it will only take a few days before you see the first trades being placed on your trading account, As soon as your account is funded, the trade manager for the managed account sees that it is ready for inclusion in the next new cycle of trades, actually you need to do nothing; as the trade manager is automatically alerted by our account management executive.
How do I monitor the status of my managed account?
When your managed trading account is opened at the broker, you will receive an account number and Password Master/investor it is recommended to use the investor password to monitor trades placed on your account and to avoid placing other orders by mistake, Through this Login, you can view a complete history of all closed trades as well as the status of any open trades, as for the Master Password the investor shall send it to us to start trading on your managed account.
I see a commission taken out on every trade, what is that?
Some brokers are able to offer different kind of account types with a smaller variable spread for trades the customer open, to do this they must charge a small commission. It is the price of having a low spread. In most cases this is less than the offset from the lower bid-ask spread. This is especially likely during times of greater market volatility, when most brokers widen their spreads, making trades much more costly to open and close. We at CapitalsFX strive to offer our customers in the managed account programs premium brokers with the lowest cost per trade and lowest spread/Commission possible.
What if the user opened orders on the managed account?
CapitalsFX immediately will suspend trading on the affected account and will send the customer email to terminate the managed account agreement, please read terms and conditions in your agreement or for further information please contact us as info@capitalsfx.com
TRADING IN YOUR ACCOUNT(2)
If I have a question about trades in my account, who do I contact?
CapitalsFX is the main contact for all questions about your trading account. There are an experienced and particular people at CapitalsFX, who is totally familiar with the managed account programs; you will NOT have direct contact with our trading team. Sometimes problem arise from the broker in such case we have the authority to manage such problems only in case our customer account is linked to us under our IB accounts, meantime you may send a questions about the trader or trading style to us to answer.
Can I stop my account from being traded at any time I choose?
Yes. To stop trading, you must fill in and submit to us “revocation request form” in which it will be sent to you upon your request for discontinuity of the provided service, after submitting your request to CapitalsFX, the authorized trade manager will be notified to stop placing trades for your managed account. After that a final account invoice will be sent to you for settlement, to withdraw funds, you simply execute a withdrawal just as you would normally do from any other brokerage account, according to the procedures the broker uses. Note: please consider that if the customer requested to discontinue the service while there is open trades on
his/her managed account, this trades MUST be settled and closed before proceeding with account closing procedure, in such case after receiving the revocation request form the customer will be notified with the exact status of his/her account
Is the Power of Attorney permanent?
No. You can revoke the Limited Power of Attorney on your managed trading account at any time.
Will my account have exactly the same results as you post on your Facebook page or myfxbook account or the website?
Individual results may vary. The results in your account should be very close, if not identical to what we post through social media. Because some managed account plans have a large number of accounts participating in them, the fills obtained on a particular trade may sometimes differ a little from one account to another. It all depends upon the chosen plan and how the trader uses the pool of accounts to achieve the expected results for such plan, also consider market movement issues and how fast the market is moving when trades are made, the size and number of the accounts, and other factors. If your results are not identical, they may sometimes be a little better or worse, but in the long run will be extremely close to those in other accounts. Do be aware that the first month you join a managed program; your results will not be the same, since your account did not fully participate in trading for the whole month. With some plans, it may take up to several months for your account to be fully integrated in all the trades the program is taking. We strongly encourage an evaluation period of at least 3 months to measure the performance in your account.
can I swap/change between managed trading programs I.e.: Mini, Base, Flex etc.? And how long it will take for the new selected plan to be processed?
Yes, you can swap between managed trading programs as this is a very common request, please note that when requesting a change of plan it might require a modification with your current capital invested, according to the newly selected plan, normally it take couple of days to process your request and start the trade cycle according to the newly plan, as it might involves withdrawal or depositing funds to your account.
What are the risks involved with a managed account?
Basically trading in all financial markets involves high gain / risk , CapitalsFX have a Solid risk management systems that detects up-normal market movements in order to secure our customers investment, taking into consideration that CapitalsFX are committed to mention risk percentage according to each plan risk value ,Please read the Risk Disclosure statement written in our agreement.
TRADING IN YOUR ACCOUNT(3)
In case you reached the maximum drawdown agreed on according to the chosen plan what will happen?
CapitalsFX will be committed to the agreed trading plan chosen by the client, and typically agreed on by the agreement, in case we reached the maximum drawdown, the company has the right to activate inverse operations according to the current movements in the market, including so-called (hedging position) to protect the customers account from any future risks, and in turn inform the customer what is going on and the current perception of the market by the company's trading experts to further take the right appropriate decisions.
How often does CapitalsFX introduce new managed account programs?
We are always looking for excellent managed account programs to introduce to our customers, however it is quite difficult to find the right combination that match our criteria, and to introduce a professional plan. Sometimes we must act as liaison to get such new plan requirement with our brokers setup in the right manner we require, in which we can give the customer the best combination of profit share and minimum risk of exposure, when we discover it, and verify it, and the account program is setup, we post it. It could be a year before we post a new one, or there could be a new one we post next week. We strongly encourage you to diversify your investments between at least 2 different account programs; it will offer you new opportunities to diversification.
Partnership
What is the partnership program offered by CapitalsFX?
The Partnership program offered by CapitalsFX is a thank you way to our loyal customers who is eager to introduce our name by a way or another to potential investors based on the trust and profitability they experienced with us, We at CapitalsFX are highly values the business that our partners introduce to us and we generously reward this as a Fixed or ongoing commission for each referred client, as a leading investment company, CapitalsFX sets a highly-competitive commission rates and offers the most transparent way of tracking your commission day by day
What types of partnership program do you have?
at CapitalsFX we have a five types of partnership programs we offer to our loyal customers, each has a unique characteristics that suits each partner profile;
- Web Partner
- Sub-Affiliate Partner
- CPA Partner
- Refer a friend
- Money Managers
For more information about each partnership programs, please contact us at partner@capitalsfx.com
Does a partner need to invest money?
No, everything a partner needs is the means to attract new clients (website, blog, etc.) and the desire to work. We do not require any investments from our partners. You do not even need to open a managed account in order to become our partner.
How is the partner commissions are calculated?
Partner commissions are calculated based on which partnership program the customer is planning to join, please contact us at partner@capitalsfx.com for further information about the opportunities of becoming a CapitalsFX partner.
When is the partner commission paid?
Our partners get their commission paid by the first week of each month. Our account executive monitor and record each partner commissions individually at the end of each month, and after calculating your commissions, an email will be sent to the partner includes all the instructions to receive the money.
Payment and Settlements
How is profit share/performance fee calculated? What if there is a loss?
At the end of the first month after your account begins trading, if there is a profit, the broker will deduct the performance fee/profit share, technically called the incentive fee that has been authorized on the Power of Attorney you sign when opening your account. Each month they will do the same. The incentive fee is a percentage of the net profits per month from the “watermark” of previous highs.
If there are no profits in a given month, there are no incentive fees. The high equity point established after incentive fees are calculated creates the watermark which must be surpassed before any future profits may again be calculated.
Example:
Customer start the investment with $10,000 in an account with an incentive fee of 40%, and during the month there is $4000 in gross profit. The incentive fee deducted would be 40% of $4000, which is $1600, so your net profit would be $2400, and your account would now have a “watermark” new balance of $12,400.
If in the next month there was a loss of $1000, there would be no incentive fee deducted, since there is no profit, and your new balance would be $11,400. Your watermark is still $12,400.
In the third month, if there was $3000 in gross profit, then the incentive fee would be calculated on only $2000 of that, since the first $1000 in profit gets your account back up to its watermark of $12,400. So the incentive fee would be 40% of $2000, or $800, and your net profit for that month would be $2200 (which is $1000 + $1200), and your new account balance would be the new watermark of $13,600 (which is $11,400 + $1000 + $1200).
Note: Standard performance fee is only 30% and decreases when choosing higher investment plans
When is the monthly profit share/performance fee deducted from my account?
The monthly profit share, or incentive fee, is usually deducted by the first of each calendar month.
Do I have to pay taxes on profits made in a managed account program?
You are responsible for paying all taxes on your income, according to the laws of your country.
How/When do I pay the account profit sharing fees?
Normally our fees are paid within the first five days of each calendar month, for Customer under one of Our premium Broker IB accounts, profit sharing Fees are collected based on signed power of attorney Between CapitalsFX, Customer & broker, Noting that If customer preferred not to sign power of attorney or not under one of CapitalsFX premium brokers IB accounts profit sharing Fees will be collected on a biweekly bases during the first 3 trading months through one of the agreed on payment Methods, payment shall be collected within 5 Working days from the invoice issuance date
What is the payment Methods?
payments are done through one of the following methods:
- A power of attorney
- Electronic banks such as Neteller, Skrill, Web money etc
